I'd like to start this review by stating my gratitude to Joe and his employees for taking care of me, my car and most importantly, my time. After my vehicle was damaged in a car accident, I found Joe on yelp and brought my vehicle in for an inspection. Joe was courteous, professional, and straight to the point. He worked up a quote, communicated with my insurance agent and also referred me to a rental car company. The headache of dealing with an accident is UNPLEASANT. Beyond injuries, there is paperwork, phone calls, damaged vehicle(s), out of pocket expenses, your time... the list goes on. Joe made the situation a lot more bearable and was very approachable. Things to note- 1. My car came out just as planned and quoted. Very impressive paint job. If I need paint done to my cars in the future, I'll just come back to his shop instead of rolling the dice with another shop. Coming from a background of vehicle modifications and racing, his work speaks for itself. 2. My car was finished as promised, on the day I expected to have it back. This matters because when a rental car is involved, repair work must match up to the date you return the rental car for proper reimbursement. I wasn't in town to pick up my vehicle so he allowed my friend to retrieve it for me. No problems there. 3. Upon inspecting my vehicle post-bodywork, there was a slight scuff mark on my tint, so I informed Joe. He said, "no problem, take it to the shop you had it installed and I will cover it." He didn't argue with me or question the damage, he didn't say "take it to my friend's shop to have it fixed..." etc. This is an example of honesty and accountability, two things which are becoming less and less common, especially in the business world. He apologized and fully reimbursed me for the job (on the same day I brought my receipt!) and I was on my way. Problem solved. As a fellow business owner, I appreciate his candor and sense of urgency. I highly recommend Atlas Auto Body and will be returning to them (if need be, knock on wood) for future use. They've earned my business.
Someone hit my car in a parking lot, so I needed to find a shop. Yelpers were right- Joe really did take care of me and it was a very pleasant experience. He helped arrange a rental right away, dealt with insurance, provided accurate turnaround time. If I ever need a body shop again, I will definitely go back to Joe.
I brought my car in for minor damage to the side. Joe made it extremely easy, from getting a very reasonably-priced quote in minutes, to drop-off and pick-up. He's very friendly and makes sure you're taken care of. In four days, my car looked as if nothing ever happened to it! Definitely recommend Atlas if you're looking for great service and professional work!
Someone clipped the driver's side mirror off my Prius. I dreaded the idea of having to get it fixed. Before I found Atlas through Yelp reviews, I called around and received quotes ranging up to $275 to replace the miror. Joe told me where I could find the part on my own if I wanted and said he would put it on for me. When I brought the replacement mirror in a week later, he installed it on the spot, which took about 15 minutes, and then wouldn't charge me for his time. This is the first time I have ever reviewed anything on any site, but I couldn't not review Atlas. It's a great place and the only place I would consider for future body work.
Highly recommend Joe Palyan and the team at Atlas Auto Body. #1 Excellent, top quality work. #2 Goes the extra mile for their customers; will fix other issues they observe while working on your car. #3 Use OEM parts whenever possible/feasible. #4 Customer satisfaction, customer service oriented. In an accident with my white Rav4. Front bumper and hood. Had zero prior experience with auto body shops. Insurance company recommended their affiliated shops, promoted lifetime guarantee. I was leaning toward just going with an affiliated shop -- thinking that an affiliated shop would work quicker / easier with insurance company. HOWEVER, then I saw the 100% A+ reviews for Atlas Auto Body. Wow. They were fast, efficient, and had long standing relationship with insurance company. Dropped off car and same day insurance rep was at Atlas to sign off on the planned work and cost.
AMAZING! What can I say that will describe the stellar quality of work that Atlas did on my car? Being that I am a female, I have had my share of auto shops try to take advantage of me due to my lack of knowledge but..... not with Atlas! I leased a brand new car and then shortly thereafter I got into a fender bender. The hood was damaged, the front bumper and some other minor repairs needed to be done such as the broken taillight, gas cap cover, etc.... They dealt with my insurance making it so that I did not have to stress over anything at all, they were kind, patient and did an amazing job. Joe kept in contact with me to update me on their progress and I got my car back in decent time and believe it or not, it looked brand new! I am telling you.... It looked brand new as if I just drove it off the showroom floor! I don't know how he did it but my car is beautiful, shiny and my expectations were exceeded by 1000%. Not only is their bodywork worthy of 5 stars, their customer service is just as good. I can't say enough good things about this business so if you are like me and have been taken advantage of in the past, or you simply just want a quality job done on your car that is hassle-free, I am here to tell you that Atlas Auto Body is the place to go to for honest, reliable and top quality work! Thank you Atlas for making my car look brand new again! You have a customer for life!
I contacted atlas after I was in a car accident, expecting to be a future client...unfortunately my car was deemed totaled. But atlas did a wonderful job helping me out in the short time I was with them. They helped deal with my insurance agency, kept me informed throughout the process, and finally went to extra mile a helped me clean out my car. Very friendly staff and great costumer service.